abdullaziz, A., mohamed, S. (2020). 'Redesigning administrative processes(BPR) and their role in the management of total quality in higher education - Faculty members at King Khalid University as a model.', Annals of the Faculty of Arts, Ain Shams University, 48(April- June (B)), pp. 64-93. doi: 10.21608/aafu.2020.113753